FREQUENTLY ASKED QUESTIONS

At Ebensburg Auto Auction Sales Inc, we offer secure, door-to-door delivery for all equipment and vehicles purchased through Ebensburg Auto Auction Sales Inc. This includes RVs, cars, trucks, and heavy machinery. Each unit is transported directly to the address you provide, ensuring a smooth, reliable, and efficient delivery experience. If your location cannot accommodate large transport trucks, our team will coordinate a nearby meeting point. This helps ensure safe and timely delivery while protecting your equipment from potential damage.

No. Customer pickup is not available. All vehicles and equipment purchased through Ebensburg Auto Auction Sales Inc are delivered directly to the buyer through our authorized transportation services. For security, operational, and logistical reasons, customers are not permitted to collect units directly. Delivery is the only available method for receiving purchased vehicles and equipment.

We accept wire transfers, credit cards, and PayPal for eligible transactions. Due to our final retirement sales, checks are no longer accepted as a form of payment. Credit card and PayPal payments are limited to $10,000, are available only to returning customers, and require prior approval. Wire transfers are accepted for any purchase amount and orders are processed promptly once the funds have been received and verified.

Yes. The 30-Day Limited Money-Back Guarantee is subject to specific usage and eligibility requirements. The initial five (5) business days following delivery constitute the buyer’s inspection period, during which the vehicle or equipment may be used strictly for evaluation purposes. During the inspection period, usage must not exceed approximately 100–150 miles for vehicles or 20–200 operating hours for equipment. The unit must remain in substantially the same condition as delivered and may not be repaired, modified, altered, commercially used, resold, or used for extended travel. The 30-Day Limited Money-Back Guarantee extends beyond the initial five-day inspection period and applies only to qualifying claims of material discrepancy as defined in the Terms and Conditions. The applicable usage limits and other eligibility requirements must be satisfied for a claim to remain eligible under the Guarantee.

Yes. All equipment and vehicles—including RVs and cars—undergo a detailed inspection and servicing process before being listed for sale. Our team evaluates mechanical performance, safety features, and overall condition to ensure that every unit meets our quality standards.

Absolutely. Our real-time tracking system lets you monitor your equipment or vehicle throughout the delivery process. You’ll receive updates on location, status, and estimated arrival so you always know exactly when to expect your shipment.

Delivery times vary by location and unit type. Most orders arrive within 2–7 days across the USA, Canada, and Mexico.

Yes. All vehicles and RVs include the appropriate title or ownership documents.

Absolutely. Upon request, we can provide extra photos or videos of equipment, cars, RVs, and other units whenever available. Our goal is to help you make a confident, informed decision before placing a bid or purchase.

Once your equipment or vehicle is scheduled for transport, you will receive real-time tracking updates through our system. This includes your unit’s current location, estimated delivery date, and driver contact details when applicable.

Our online auctions allow you to bid in real time on equipment, vehicles, RVs, and more. Each listing displays current bids, remaining time, and unit details. When the auction ends, the highest verified bidder wins the item and receives checkout instructions.

Yes. All units include a Buy It Now price for customers who prefer to skip the bidding process and secure their purchase immediately at a fixed price. This option is ideal for time-sensitive buyers or anyone who wants to purchase a unit without waiting for the auction to conclude.

Yes. All units—including cars, trucks, RVs, and heavy equipment—undergo a pre-delivery cleaning and inspection before shipment. Key mechanical systems, safety features, and essential components are carefully reviewed to help ensure each unit is clean, properly prepared, and ready for delivery.

If your equipment or vehicle arrives with unexpected damage, please contact us immediately. We will review the delivery documentation and assess the reported issue in accordance with the applicable terms and eligibility requirements. For additional information regarding damage claims, returns, and available remedies, please review the Terms and Conditions on our Website.